Customers encouraged to take precautions due to projected rainfall, flooding and high winds

Cleco is prepared for Tropical Storm Arthur, which is projected to bring heavy rain, flooding and high winds, as it moves northeastward across Louisiana tonight and tomorrow.

“As heavy rain and strong winds move through Cleco’s service territory, customers may experience outages,” said Clint Robichaux, director of distribution operations and reliability. “Cleco is ready to respond to any power outages caused by the storm, and we encourage customers to take the following precautions before and during the storm.”

How customers can prepare:

• Create an emergency plan and be ready to evacuate if needed.
• Prepare a storm kit with food, water, flashlights, batteries, medications and a first aid kit.
• Test generators before the storm and operate them in a well-ventilated area.   
• Never walk, swim or drive through floodwater. Turn around and find another route. If water begins rising around your home or business, turn off electricity at the main breaker and evacuate. Have an electrician check the wiring before using electricity.
• Stay away from downed lines. Assume all downed power lines are energized.

How to report an outage:

Customers can report an outage by texting “OUT” to 69378 or by calling Cleco’s Customer Call Center at 1-800-622-6537.