
PowerSchool has now initiated the process of notifying individuals whose information was determined to be involved during the Dec. 28, 2024, cybersecurity breach.
PowerSchool has engaged Experian, a trusted credit reporting agency, to provide complimentary identity protection and credit monitoring services to current and former students and educators that had information exfiltrated from PowerSchool SIS.
PowerSchool is doing this regardless of whether an individual’s Social Security Number was exfiltrated.
In the coming weeks, Experian (on behalf of PowerSchool) will be distributing direct email notifications to involved individuals (or their parent/guardian, as applicable) for whom PowerSchool has sufficient contact information.
Additionally, PowerSchool has worked with Experian to set up a dedicated, toll-free call center to answer any questions associated with these offerings and the incident. All the information regarding the activation of and access to these services will be included in the email sent to you by Experian.
Whether or not individuals receive an email from Experian, they may also visit PowerSchool’s website to learn how to activate the offering from Experian, linked here: http://www.powerschool.com/…/notice-of-united-states…/
Should parents, staff, or former students have questions, they can call 318-449-3159.