Crews from all departments of the Alexandria Utility System are currently preparing for the upcoming Winter Weather Event. Based on current forecasts, the greatest risk appears to be freezing conditions and snow for about 48 hours beginning midnight Monday. Consequently, water pipes that are not properly insulated are at risk of freezing and potentially bursting during this event. Residents are encouraged to prepare now with these simple steps:

 Check sprinkler or irrigation systems now. Make sure they are turned off or drained. Don’t forget to insulate or drain the backflow preventer near the water meter.

 Know how to properly shut off the home’s water supply.

 Protect pipes by wrapping them with insulating products.

 Identify the home’s freezing points. Eliminate sources of cold air near water pipes and seal drafts around windows or doors.

 Consider shutting off water supplies to abandoned or unoccupied structures ahead of the freezing weather.

There is no need to drip indoor faucets right now. If the power goes out AND it is below 28 degrees outside for 4 hours or more, a slow drip might be okay. Drip 5 drops a minute, which means there is no need to run water constantly. Dripping more can add to placing system pressure at risk.

To avoid the risk of fire, ensure all portable heaters, heated blankets, and other such appliances are properly connected directly to a wall outlet and not a power strip or extension cord. Never use an outdoor grill or other heating product indoors.

If anyone experiences a water leak during this Winter Weather Event and need assistance shutting off the home’s water supply, submit a service request through the AlexConnects Mobile App or online https://www.cityofalexandriala.com/submitrequest.

Medical, fire, or public safety emergencies should still be reported to 911.