The Alexandria Police Department has received reports of a scam that is circulating the Alexandria area. A fraudulent city phone number and caller ID is calling individuals to inform them that the city has overcharged them for utilities. The scammer offers a refund if the victim provides their bank routing and account number.
Please DO NOT provide any personal information to someone claiming to be a city employee as a employee of the City of Alexandria will never ask for this information over the phone.
For customers that are owed a refund from the City of Alexandria, a check will be issued.
If you have any questions or information about this criminal activity, please call the City of Alexandria or Alexandria Police Department.